Hire Your Next Rockstar Staff Member

Our solutions are designed to provide a pipeline of talented, highly trained, and licensed staff to support insurance agencies like you in a quick turnaround time.

We hire, train, and manage for you.

At Agency Staff Academy, our staff are trained in three essential levels:

LEVEL 1: TELEMARKETING TRAINING

Agency Staffing Solutions strikes a balance between complexity and simplicity in order to maximize our staff’s growth potential.

At this stage, we train our staff in highly efficient live transfer, lead generation, and appointment setting techniques.

LEVEL 2: CUSTOMER SERVICE TRAINING

Customer satisfaction is one of our company’s primary pillars, which is why we prioritize the best care satisfaction mechanisms!

This course is especially dedicated to enhancing our staff’s customer engagement, sales, and support skills.

LEVEL 3: INSURANCE ADVISOR LICENSURE

Indulged in the business of personal and commercial lines of insurance, we specifically provide training courses and materials with respect to the insurance industry in the USA.

We aspire to reach maximum proficiency and certification for our staff at this level.

At A Glance: Skills, Experience, and Training

To protect your privacy and data, each of our employees has an encrypted PC. We also ensure that they have noise-canceling headphones to guarantee that all communications flow smoothly!

Solution Packages

Outbound
Telemarketers

Completed Agency Staff Academy - Level 1

Trained in quality and productivity to guarantee efficient job performance

Fully Equipped For Virtual Operations

Customer Sales Representatives

Completed Agency Staff Academy - Level 1 & 2

Trained in quality and productivity to guarantee efficient job performance

Minimum of 3 months telemarketing experience

Fully Equipped For Virtual Operations

Licensed Insurance Advisors

Completed Agency Staff Academy - Level 1 & 2

Trained in quality and productivity to guarantee efficient job performance

Minimum of 3 months telemarketing experience

Minimum of 3 months customer service experience

Trained in the US

Property and Casualty Insurance Licensed

Fully Equipped For Virtual Operations

Getting started is as easy as 1-2-3!

1

Discovery Call

Learn more about our Insurance Advisor program to determine if we are a fit for your agency.

2

Staff Selection/Interview

Pick which staff you want to select for interviews and make the decision.

3

Onboarding

Work with our onboarding team to get our team members fully vetted into your agency processes and system.

Ready to experience transformative change with Agency Staffing Solutions?

Book a discovery call! Don’t worry, there will be no upfront commitment with us.

Want to jumpstart your outsourcing journey with us?

Book a discovery call! Don’t worry, there will be no upfront commitment with us.

Book a Consultation

You’ll need the best staff members in your team to help you reach your sales quota